Frequently Asked Questions

Everything you need to know about shopping with Just a moment...

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I change or cancel my order after it has been placed?

Because we strive to process orders quickly, you have a 60-minute window after placement to request changes or cancellations by contacting our support team.

Do you offer international shipping?

Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order ships, you will receive an email with a direct link to the carrier's tracking page. You can also track your order through the 'Order History' section of your account.